Florida Hotel Store Terms & Conditions

• All bookings made through Florida Hotel Store, inc (FHS) are subject to the terms and conditions stated herein.
• All rates quoted in this tariff are confidential, and include all applicable taxes and service charges. Resort fees may or may not be included in the prices, please verify at time of reservations. Rate changes may become necessary due to increases in taxes or other charges and FHS reserves the right to alter rates published in this tariff. In general, each hotel states special event, holiday or convention rates. Should FHS only be able to obtain a higher rate over any special event, holiday or convention date, not published in this tariff, FHS reserves the right to confirm a higher rate at time of booking.
• If necessary, FHS will upgrade clients to hotels of similar or higher standard.
• Energy surcharges: Please be aware that hotels reserve the right to charge clients an energy surcharge which is payable directly at the hotel.
• The hotels reserve the right to cancel included services offered, e.g. breakfast. There will be no refunds if such services are not provided by the hotels or not used by the passengers.
• FHS acts only as an agent and does not manage any hotel, restaurant or other service establishment. FHS does not assume liability for injury, loss or damage etc. through actions of any of our contracted partners. It is recommended FHS passengers purchase appropriate insurance.
• FHS shall not be held responsible for the consequences of Acts of God, fire, weather conditions, unavoidable accidents, theft, labor disputes, public commotion, war or any other circumstance beyond the control of FHS.

1. All reservations should be made directly with our U.S. headquarters in Florida or via ASCOT TRAVEL HOUSE in the UK:

Florida Hotel Store, Inc
154 East Highlands Avenue
Clermont, FL 34711
Tel. 0800 294 9458
Fax: (352) 243-1352
E-mail:   josee@floridahotelstore.com
Website:www.floridahotelstore.com                                                                                                                                                                                 

Ascot Travel House,
5 Royal Hunt House,
Fernbank Road,
Ascot, 
Berkshire SL5 8 JR
Tel: 08707 778877
Tel. 01344 890502
E-mail: Ascotsbest@aol.com or josee@floridahotelstore.com Website: www.floridahotelstore.com

2. All reservations should be sent via fax or e-mail  and include the following information:

• Names including first name or initial (Please Note: We require one lead name per room and cannot confirm reservations without first names or initials.)
• Room type (single, double, triple, or quad). Please note, FHS bedding configurations in the specific room type booked cannot be guaranteed! Connecting rooms are on request only and will not be guaranteed by hotel.
• Number in party (please indicate if children are in the party including ages of children. Please see children's policies noted with each property).
• Arrival and departure date
• Name of Home, Condo, hotel and category you would like to book.
• Number of rooms required.
• Any applicable requests or remarks.
• Your full address including fax, phone number and if applicable, e-mail address.

3. TRIPLE OCCUPANCY:

• An additional person charge (if available) is stated with each hotel. Please note FHS properties do not automatically guarantee a separate bed. Rollaway beds are frequently available and the charge (minimal) is due directly to the hotel.

4. CHILDREN POLICY:

• The children policy (where available) is mentioned with each property description. Please note, FHS children under the age stated will stay free in the same room with the adults sharing existing bedding.